We offer comprehensive customer service at every stage of the process of creating metal products. Our support covers all phases, from technical consultation and design, through prototype preparation and preseries, to mass production and after-sales service.
We work closely with the customer’s technical department to ensure the highest quality service and complete satisfaction.
TECHNICAL CONSULTATION AND DESIGN
At the very beginning of the process, we offer professional advice and assistance in developing designs that are in line with customer expectations and technical requirements. Our team of experts will analyze your needs and propose the most effective solutions. We work with your company’s technical department to make sure that every aspect of the project is carefully considered and optimized for economy and prepared for production.
Preparation of prototype and trial series
The next step is the implementation of prototypes and trial series. At this stage, we test and verify solutions to ensure optimal product functionality and quality. By working closely with your technical department, we can quickly respond to any comments and make the necessary adjustments. For more information on our technologies, see Technology capabilities.
MASS PRODUCTION
Once the prototypes are ready and approved, we proceed to mass production. We have advanced technologies and experienced personnel, which allows us to maintain high quality and timely production. Our technological capabilities, such as laser cutting of metal sheets, machining, bending, rolling and many others, allow us to carry out even the most complex orders. Details of our technologies can be found in the technological capabilities section.
AFTER-SALES SERVICE
Our after-sales service includes servicing, repairs, and adjusting to any post-delivery customer needs and suggestions. Our team is always ready to provide technical support and answer any questions. This ensures that your products will work flawlessly for a long time.
GUARANTEE OF ACHIEVEMENT OF GOALS
Only through comprehensive service based on our collaborative model can we guarantee customers’ full satisfaction and achievement of business goals.